Support & FAQs
Everything you need to know about our premium Kenyan wellness teas.
Frequently Asked Questions
Our Purple Tea contains exceptionally high amounts of anthocyanins—powerful antioxidants. Studies suggest these antioxidants can help boost the immune system, promote cardiovascular health, and support healthy, glowing skin.
Ordering is simple and fully integrated with M-Pesa. Go to M-Pesa -> Paybill -> Enter Business Number (stored in settings) and Account Name, then click 'Reach Out to Buy Now' on any product page.
Yes. Traceability is a core pillar of mediFRESH. Every lot is logged with provenance and QA checks ensuring ethical sourcing, sustainability, and authentic terroir right from the Kenyan farms.
Yes, we ship wholesale containers internationally. For smaller retail orders outside Kenya, please contact us directly via WhatsApp or Email to arrange custom shipping.
M
M-Pesa Payment Guide
We accept direct M-Pesa payments for all retail and wholesale orders. Please ensure you use the official Lipa Na M-Pesa details below:
- 1 Lipa Na M-Pesa > Buy Goods
- 2 Till Number: 563252
- 3 Account: mediFRESH
Need Assistance?
After payment, please share your confirmation message with our support team via WhatsApp to speed up processing.
Talk to Specialists